How to Set Up Two-Factor Authentication (2FA)

Setting 2FA for a Web User account type.

• Each Web User must do this for themselves by logging in to the Work Group with their username & password.
  
  
• Click on your name in the very top right hand corner of the Work Group.
  
  
• Then from the dropdown menu click on 'My Details'.
  
  
• Dropdown the menu in the 2FA Method box to show the options (the default is 'None' when setting new accounts up).
  
  
• Select either 'Google Authenticator' or 'Email'.
  
  
• After selecting whichever option click 'Save' or 'Update User' whichever is displayed.
  
  
• If you select Google Authenticator you will need to download the app for your mobile device.
  
  
• After downloading the app scan the QR shown on screen in your pro-Forms^® Work Group.
  
  
• Each time you wish to login to your Work Group account you will need to open the authenticator app on your mobile and then enter the 6 digit code displayed into pro-Forms^® along with your usual Username & Password.
  
  
• If you select and save the Email option, then for each attempted login to pro-Forms^® a unique code will be emailed to the email address entered against your account in the Users section of pro-Forms^® . Again, you will need this code along with your usual Username & Password to login to the Work Group.

Note : 2FA is not available for Mobile User account types using the pro-Forms^® mobile app.

Article ID: 2
Created: August 10, 2022
Last Updated: August 10, 2022
Author: Administrator

Online URL: https://www.pro-forms.co.uk/kb/article.php?id=2