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Am I locked in to fixed term contract?No. We operate a 30-day rolling License for all our subscription Plans.Every 30 days (on or around the 19th of each month) we will send you an invoice based on whichever these applies to your subscription : the... Read More

Adding / removing module Plans from your subscription You have the ability to add or remove module Plans from your monthly subscription by contacting us from within the Admin menu option of your Work Group. After clicking on Admin you then need to... Read More

pro-Forms® subscriptions are designed to flex with your business - here's how to move between plans as your needs change Can I upgrade/ downgrade between subscription plans? Yes. Customers are able to do this by contacting us from the Admin -... Read More

  This article relates to the following pro-Forms modules: Digital Profile What is a skills matrix? A skills matrix is a grid showing who in your organisation holds which skills and accreditations, and to what level. People are listed down... Read More

This article relates to the following pro-Forms modules: Online Forms Mobile Forms Work Manager Enterprise Asset Manager   Understanding Flagged Responses Not every answer on a form submission carries the same weight. A missing fire... Read More

This article relates to the following pro-Forms modules: WORK MANAGER   Users of the WORK MANAGER Plan now have a number of bulk actions they can perform on multiple jobs. These include:- removing operative(s) moving jobs to another date... Read More

We typically invoice customers on or around the 19th/ 20th of each month or the next nearest working day. Invoices are sent with payment terms of 30 days from the date of the invoice. All invoices are sent electronically from our Xero accounting... Read More

This article relates to the following pro-Forms modules: Online Forms Mobile Forms pro-Forms has a connector to Zapier which enables form data collected using our system to be exchanged with over 5,000 apps and software solutions covering... Read More

This article relates to the following pro-Forms modules: WORK MANAGER Note: Jobs are are only available on WORK MANAGER and ENTERPRISE MANAGER plans To create a job : Click the 'Jobs - home' menu option on the left side of... Read More

This article relates to the following pro-Forms modules: WORK MANAGER Mobile Forms Note: Assets can only be added to a job if you are subscribed to the ENTERPRISE MANAGER plan. Forms will be automatically updated, with the selected asset... Read More