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This article relates to the following pro-Forms modules: Online Forms Mobile Forms WORK MANAGER Editing form Submissions Forms submitted into the system from both the mobile app and browser-based Online forms can be edited to alter text, add... Read More

This article relates to the following pro-Forms modules: Online Forms Mobile Forms Work Manager Enterprise Asset Manager   Understanding Flagged Responses Not every answer on a form submission carries the same weight. A missing fire... Read More

10 golden Housekeeping rules for data security We take our responsibilities for data security extremely seriously and are constantly working to make sure all our Customers and users have the right technical tools to keep personal data safe as laid... Read More

This article relates to the following pro-Forms modules: Online Forms Mobile Forms A common support question is : 'Why doesn't the document I receive by email after a form is submitted match the questions on my form?' The... Read More

This article relates to the following pro-Forms modules: Online Forms Mobile Forms Work Manager Enterprise Asset Manager   To edit an existing Choice List, follow the steps below: Expand the Forms menu on the left Click 'Choice Lists... Read More

This article relates to the following pro-Forms modules: Online Forms Mobile Forms Field Visibility To set one or more conditions for making a field visible click on the field to edit it. Click on the 'Advanced' tab in the pop up... Read More

This article relates to the following pro-Forms modules: Online Forms   When an Online Form is submitted, the system will show a message to the user to confirm submission.  If no message is configured, then the standard "Thankyou, your... Read More

We typically invoice customers on or around the 19th/ 20th of each month or the next nearest working day. Invoices are sent with payment terms of 30 days from the date of the invoice. All invoices are sent electronically from our Xero accounting... Read More

This article relates to the following pro-Forms modules: Mobile Forms WORK MANAGER If a field worker's app isn't showing any forms, it's almost always down to their Access Group not being set correctly - Access Groups control... Read More

This article relates to the following pro-Forms modules: Online Forms Controlling which forms a Web User can see keeps your Work Group tidy and ensures office/admin staff only access the forms relevant to their role. Form permissions for a... Read More