Mobile app

Forms stuck in the app Send Log For a few different reasons, occasionally forms and or images can become stuck in the Send Log of the pro-Forms® app. The reasons can include : lack of or intermittent mobile signal. not regularly logging into the... Read More

This article relates to the following pro-Forms modules: Online Forms Mobile Forms WORK MANAGER Images not sending from the app Over time, your Gallery app can be overflowing with cached images like album art, icons, or other unwanted... Read More

This article relates to the following pro-Forms modules: Mobile Forms WORK MANAGER If a field worker's app isn't showing any forms, it's almost always down to their Access Group not being set correctly - Access Groups control... Read More

User GPS Locations The pro-Forms® app is designed to return the location of the device running the app back to the pro-Forms® servers. The GPS location returned from the app is actually the GPS location gathered by the device hardware used by the... Read More

This article relates to the following pro-Forms modules: ENTERPRISE MANAGER Checking out an asset in the pro-Forms® mobile app records which field worker has it and when — useful for tracking equipment, vehicles or tools assigned to... Read More

How to clear the Cache on an Android device Clearing the app Cache on an Android device can help reset and resolve data storage issues when occasionally they go wrong and cause the app to not function correctly. This is not a common occurrence but... Read More

Once all required forms for a visit have been filled in, completing the job marks the visit as finished in pro-Forms®. To complete a job using the pro-Forms mobile application, perform the following steps. Make sure the relevant job is started. Â... Read More

This article relates to the following pro-Forms modules: Mobile Forms WORK MANAGER Mobile Forms The pro-Forms® mobile app is how your field workers complete and submit forms, start and complete jobs, and manage assets while out on site. It... Read More

This article relates to the following pro-Forms modules: Mobile Forms WORK MANAGER To login to the pro-Forms mobile application, follow the steps outlined below Make sure the mobile app is installed.  Downloading the mobile app Launch... Read More

This article relates to the following pro-Forms modules: WORK MANAGER Starting a job visit in the pro-Forms® mobile app marks it as in progress and makes the associated forms available for the field worker to complete. To start a job using... Read More