Jon Crofts Business Strategy 07/02/2018  

The Benefits of Mobile Workforce Software Integration

Most companies, whatever their size, rely on software to provide critical business intelligence and the streamlining of processes. Today, complex software is used for just about everything, from accounts and finance to customer relationships management and supply chains. That's because software enables robust methods of data collection and analysis, improving the communication between colleagues, customers and suppliers.

Business Applications and why they are great

If your business operates a mobile workforce, staff will probably need access to a variety of data sources to efficiently complete their tasks in field. Commonly, that's information such as your customer's address, parts and stock, or details about your product and services. Whatever the type of information required, chances are it will, conventionally, exist across a number of applications and systems your business is using. For example, accounting software may hold your most up to date and relevant customer details. Meanwhile, asset management systems could hold your maintenance parts and stock.

Unfortunately, not all applications share data with one another and that causes inefficiencies such as additional administration updating records across systems, or having to open multiple systems to view information.

So what are the benefits of workforce management apps that can integrate with data from other business software, well here are a few :-

  • Synchronise and consolidate information
  • Spend less time searching for information
  • Collaborate easier between people and departments
  • Automate processes and streamline workflows

Could your business benefit from having an integrated field service management solution? Our team will advise you with the best possible solution for your business strategy - contact us today!