Using intelligent contact forms in GP Surgeries
to handle an increase in patient enquiries
An unpredictable and seemingly unstoppable increase in patient enquiries to GP Surgeries resulting from the COVID-19 virus has, in a relatively short period placed an unprecedented strain on Surgery resources.
Read our Case Study how one GP Surgery has implemented a secure, intelligent contact form to reduce pressure on staff resources answering telephones by intelligently routing incoming patient enquiries to clinical resources based on specialism.
A crucial reduction of 1 phone call every 6 minutes by utilising an intelligent online website contact form is helping frontline resources.