Kayleigh Technology 04/09/2018  

'Any idea what this says?'
...the #1 complaint of using paper based forms

Use mobile forms to cure this age old problem

What is THE one thing that REALLY slows your job admin down? Something that time and again means you have stop what you are doing and chase an engineer by phone or wait until they come into the office?

We can tell you, that for the majority of our Users in operational roles, their pet peeve is unreadable handwriting. Just take a look at the image below - looks familiar?

image

Getting messy and incomplete paperwork back to the office provides a few challenges for operational staff and spending time chasing down the culprit to decipher handwriting is one of them.

Here's a few more:

  1. Difficult to distinguish pass/fail yes/no type questions at a glance
  2. Characters and digits are often mistaken for others
  3. Forms are often delivered incomplete e.g. no signature
  4. Forms are also damaged and unreadable

So how can we bring an end to these common problems?

The simple answer is mobile-friendly forms. Here's how we helped one of our new customers overcome their issues!

A mobile-friendly form for drivers

A range of field-types meant mobile forms could quickly replicate and improve existing paper-based forms

Easy-to-use interface and simple layout gave drivers confidence using to app with minimal support

image

And a clean, readable copy for office use

Conditional formatting was built into the form which meant staff could quickly distinguish between pass/fail responses

A simple, clean form was created for each part of the daily operations

image

Where drivers can even upload images straight from their device!

Drivers can quickly upload images and comment on any defects they come across

All images are stored in a centralised and secure web account

image

If you're fed up of receiving incomplete and unreadable paperwork, then don't worry! Join other businesses in your situation and start getting professional looking forms back to your office in no time. Simply give us a call or contact us online to start!