Blog List & Latest News

• Using intelligent contact forms in GP Surgeries
  to handle an increase in patient enquiries

  An unpredictable and seemingly unstoppable increase in patient enquiries to GP Surgeries resulting from the COVID-19 virus has, in a relatively short period placed an unprecedented strain on Surgery resources. Read our Case Study how one GP Surgery has implemented a secure, intelligent contact form to reduce pressure on staff resources answering telephones by intelligently routing incoming patient enquiries to clinical resources based on specialism. A crucial reduction of 1 phone call every 6 minutes by utilising an intelligent online website contact form is helping frontline resources.

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  Customers

  Online forms

  Information sharing

  Information management

  Primary healthcare